Expert service for every MetOcean system
Wherever you operate.
From offshore platforms to remote weather stations, WISE Group keeps your meteorological and oceanographic instruments calibrated, certified, and performing at their best. Our global service teams deliver expert maintenance with the documentation and traceability your operations depend on.
Expertise & Experience
With a legacy of over 25 years of offshore experience, our team specialises in constructing and installing robust systems worldwide. Our team of experienced service engineers and onshore support engineers can handle service work for all MetOcean systems, EMP/EMS systems, HMS systems, and meteorological and oceanographic sensors, regardless of the manufacturer.
What Our Service Covers
Maintenance, certification, upgrades and reporting across your installed base — regardless of the original manufacturer.
Regulatory Compliance
We diligently comply with the regulations requiring a thorough system examination, including a motion sensor verification report every year, at the very least for Helideck Monitoring Systems and MRU once every two years. We follow the highest verification standards to ensure accurate readings and maintain your certification in accordance with the CAA and HCA provisions.
Upgrades and Expansion
Technology advancements, regulation changes, or wear and tear often call for upgrades or expansions. Regardless of the manufacturer, we can upgrade your MetOcean systems and add improved sensors and other equipment to enhance their performance and lifespan.
Certifications and Qualifications
Holding ISO-certified status with DNV and approval from CAA-N, our service engineers and onshore support engineers are prepared to service all MetOcean Systems, EMS systems, HMS systems, and meteorological and oceanographic sensors.
Comprehensive Service Reporting
We conclude every service task with a detailed report outlining the equipment status and recommendations for any outstanding issues. If necessary, we can survey the quality of older systems and provide a report with steps to elevate the system to current standards.
Annual Maintenance: Preventative Approach
We advocate a preventative maintenance strategy for all systems exposed to harsh weather conditions. A comprehensive annual check, including mechanical maintenance and calibration, is essential for optimum performance and to prevent costly system downtime during critical operations.
Customised Service Agreements and Sensor Pool
Understanding our customers’ unique needs and budgetary considerations, we offer tailor-made multi-level service agreements. We’ve got you covered, from software upgrades and maintenance to unlimited telephone and online data support.
Agreement holders also have access to our Customer Support Portal and an expanded Knowledge Base — a self-service resource for troubleshooting guides and system documentation.
What We Service
Our engineers service all of the following, regardless of the original manufacturer.
Systems
- MetOcean systems
- EMS / EMP systems
- HMS systems
- Weather stations
Meteorological sensors
- Wind sensors
- Temperature sensors
- Barometers
- Visibility sensors
- Cloud height sensors
- Precipitation sensors
Oceanographic and motion
- Current sensors
- Wave height sensors
- Motion sensors
- MRU
Structural, display and other
- Strain gauge systems
- Display systems
- Other data systems
- Other instrumentation
Get in Touch with our Service Team
Ready to discuss a service contract, upgrade, or calibration schedule? Our service team is here to help.
Fill in the form below or contact us directly — we'll get back to you promptly.